PRIVACY POLICY

1. Introduction

We take the protection of your data seriously and comply with the applicable data protection regulations, particularly the General Data Protection Regulation (GDPR) of the European Union.
This privacy policy explains how we collect, use, and protect your data when visiting our website or purchasing.

2. Controller Information

Prestige Home GmbH
Greifswalder Straße 226
10405 Berlin, Germany
Email: info@prestige-home.de
Phone: +49 1520 6576540

3. What Data We Collect

We collect the following personal data when you visit our website, place an order, or contact us:

  • Name, address, and contact details (email, phone number)
  • Shipping and billing information
  • Payment information (processed via third-party providers like PayPal or Heidelpay)
  • Communication data (messages or inquiries sent through our contact form or email)
  • Technical data (IP address, browser type, access time, etc.)

4. How We Use Your Data

We use your data for the following purposes:

  • To process and deliver your orders
  • To provide customer service and respond to inquiries
  • To comply with legal obligations (e.g., invoicing, warranty)
  • To prevent fraud and ensure website security

5. Legal Basis for Processing

Your data is processed based on:

  • Article 6(1)(b) GDPR – performance of a contract
  • Article 6(1)(c) GDPR – legal obligation
  • Article 6(1)(f) GDPR – legitimate interests (e.g., website security)
  • Article 6(1)(a) GDPR – your consent (where applicable)

6. Use of Cookies

We use cookies and similar technologies to improve your browsing experience. You can manage your cookie preferences via our [Cookie Settings] link.

7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct or delete your data
  • Restrict or object to data processing
  • Data portability
  • Withdraw consent at any time (with effect for the future)
  • Lodge a complaint with a supervisory authority

8. Data Retention

We store your data only as long as necessary for the purposes mentioned above or as required by law (e.g., tax laws).

9. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us at:

Email: info@prestige-home.de
Postal Address: Greifswalder Straße 226, 10405 Berlin, Germany

📌 This Privacy Policy may be updated occasionally. Please check this page regularly for changes.